We have nothing to complain about regarding traffic in the UK and Europe. Seriously.

I’ve just been speaking for the first time at an event in Jaipur, India. It was an incredible experience.

Now they have a few traffic issues, but do you know what – you’ll not hear people complaining.

Next time you’re bumper to bumper in a jam on the motorway – keep this image in mind.

Then picture cows, sheep, camels and goats too. Motorcycles, Tuk Tuks and pedestrians also weaving in and out of the traffic – even going in the opposite direction on your side of the road! Now take a deep breath and count your blessings.

Jaipur – What an amazing place – what wonderful people.

I’ve learned a lot on this trip

* The Indian people conduct themselves with a tremendous attitude of gratitude.

At the conference, one leading life insurance agent explained to me that everything he has from the food on his table to his clothes, his car and his house – ultimately come from his customers and for that he’s always grateful and appreciative.

This naturally affects the way in which he cares for customers and prospects.

“Sales isn’t a war affair, it’s not adversarial. It’s a love affair. We care, we share, people buy” he explained… How’s that for a simple and effective sales philosophy.

Many of us could do with thinking a little deeper about what our clients really provide for us, not the other way around, then show some gratitude and appreciation.

* One size in India, as in the rest of the world – doesn’t fit all.

Taylor your message, segment your clients and prospects in order to get he right message to the right people at the right time.

Stop closing sales and start building relationships. (ROE – here’s a video on this subject)

The old days of ABC… Always Be Closing are long gone, thank goodness. Instead try ABL… Always Be Listening.

Focus on building new relationships and nurture the ones with existing clients that have already trusted their business to you.

Thanks to all the wonderful people I met on this, my first visit to India and to all the memories I took away.